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Company Profile

Abercrombie & Fitch Co. is a leading global specialty retailer of high-quality, casual apparel for men, women and kids with an active, youthful lifestyle under its Abercrombie & Fitch, abercrombie kids, and Hollister Co. brands.  A&F was founded in 1892 and is based in New Albany, Ohio. A&F sells merchandise through retail stores in the United States, Canada, Europe, Asia, Mexico, and the Middle East.  The Company also operates e-commerce websites at,,


Job Description

Provides great customer service by anticipating and responding to customer needs. Possesses an individualized style that relates to customers. Engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. 


Entry Requirements

  • EDUCATION - High School Diploma
  • RETAIL EXPERIENCE - 1-2 years retail experience

What You Need to Bring to the Job

  • Customer Focus 
  • Communication 
  • Interpersonal Interaction
  • Fashion Trend Knowledge
  • Outgoing
  • Assertiveness 
  • Adaptability/Flexibility & Stress Tolerance
  • Poise & Ambition 
  • Multi-tasking
  • Applied Learning
  • Promotes Diversity & Inclusion 
  • Work Ethic

A Brand Representative inspires others through a charismatic and sophisticated presence in the store; they act as a role model to customers and associates alike.

They are:

  • relatable
  • credible
  • stylish
  • confident
  • provide outstanding customer service

A Brand Representative possess an individualized style that allows them to share expertise and relate to customers.

They engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience.
They are able to execute necessary operational/leadership functions in the event that the manager is not present.

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